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	<title>Comments for Kingdom Solutions</title>
	<link>http://www.kingdomsolutions.com.au</link>
	<description></description>
	<pubDate>Fri, 16 May 2008 10:14:28 +0000</pubDate>
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		<title>Comment on Leopard CRM Website Launched! by Professional Organiser</title>
		<link>http://www.kingdomsolutions.com.au/2007/10/20/leopard-crm-website-launched/#comment-4049</link>
		<pubDate>Wed, 24 Oct 2007 22:12:20 +0000</pubDate>
		<guid>http://www.kingdomsolutions.com.au/2007/10/20/leopard-crm-website-launched/#comment-4049</guid>
					<description>Congratulations!  I can see this product really making a difference to productivity in business.  Well done.

Angela</description>
		<content:encoded><![CDATA[<p>Congratulations!  I can see this product really making a difference to productivity in business.  Well done.</p>
<p>Angela
</p>
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		<title>Comment on Knowledge Base Software by Vincent Clark</title>
		<link>http://www.kingdomsolutions.com.au/2007/04/07/kowledge-base-software/#comment-1561</link>
		<pubDate>Mon, 09 Apr 2007 11:06:32 +0000</pubDate>
		<guid>http://www.kingdomsolutions.com.au/2007/04/07/kowledge-base-software/#comment-1561</guid>
					<description>Hi,  I have always had a beef with help files.  My usual comment was, &quot;Help files don't help.&quot;  A lot of times, I would read about a feature that was way above my head and I would ask, &quot;Yes, but what is the purpose this feature?&quot; This was especially true of Autodesk Products.  Since then, I have become a technical writer, and I always try to think like a non-technical person. I often fail miserably.  However, I do have an 'ace-in-the-hole'.  My wife is a non-technical person and I enlist her to evaluate my writing to see if I am reaching the non-technical audience.  I became interested in knowledge base software about a year ago and since have really enjoyed the improvements in &lt;a href=&quot;http://www.baltsoft.com/&quot; rel=&quot;nofollow&quot;&gt;General Knowledge Base&lt;/a&gt;  This is an excellent freeform relational database with search, sort, and organizing features as well as Client/Server technology for sharing among employees and clients.  The help file not only tells you how to do something, but also why you would want to.</description>
		<content:encoded><![CDATA[<p>Hi,  I have always had a beef with help files.  My usual comment was, &#8220;Help files don&#8217;t help.&#8221;  A lot of times, I would read about a feature that was way above my head and I would ask, &#8220;Yes, but what is the purpose this feature?&#8221; This was especially true of Autodesk Products.  Since then, I have become a technical writer, and I always try to think like a non-technical person. I often fail miserably.  However, I do have an &#8216;ace-in-the-hole&#8217;.  My wife is a non-technical person and I enlist her to evaluate my writing to see if I am reaching the non-technical audience.  I became interested in knowledge base software about a year ago and since have really enjoyed the improvements in <a href="http://www.baltsoft.com/" rel="nofollow">General Knowledge Base</a>  This is an excellent freeform relational database with search, sort, and organizing features as well as Client/Server technology for sharing among employees and clients.  The help file not only tells you how to do something, but also why you would want to.
</p>
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